> ## Documentation Index
> Fetch the complete documentation index at: https://docs.generalreferral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delegated Referrals

When one of your agents has a client but wants you to choose who receives the
referral, they can **delegate it to you**. Those referrals land in your
**Referrals** page.

<Frame>
  <img src="https://mintcdn.com/generalreferral/MD4c055a9a3esf1i/images/team-leaders/referrals.png?fit=max&auto=format&n=MD4c055a9a3esf1i&q=85&s=e476492e808071765b9bcfbc07bbef5b" alt="The Referrals page, showing a referral awaiting your assignment and one in progress with signature tracking" width="1440" height="900" data-path="images/team-leaders/referrals.png" />
</Frame>

**How it works:**

1. Your agent starts a referral and picks **"Let my team leader choose."** They
   enter the client (up to two, e.g. a couple — more go in the notes), what the
   client needs, and the **agreement terms**, which are pre-filled with the
   standard 25% referral fee, 24-month duration, and 10-day payment due. No
   receiving agent.

   <Frame>
     <img src="https://mintcdn.com/generalreferral/MD4c055a9a3esf1i/images/team-leaders/refer-options.png?fit=max&auto=format&n=MD4c055a9a3esf1i&q=85&s=30ab7cd9054428f3b3427e7683750a5e" alt="The agent's referral options, including 'Let my team leader choose' with the team's logo" width="1280" height="720" data-path="images/team-leaders/refer-options.png" />
   </Frame>

2. You're notified right away (in-app and email — this alert is always on).

3. You open **Referrals → Needs your assignment** and review the client details
   and the terms your agent set. The terms belong to the agent — if you'd like
   different ones, contact the agent; they can update the terms right up until
   you assign the referral.

4. Fill in the **receiving agent and manager/broker**. You can name yourself in
   either or both roles.

   <Frame>
     <img src="https://mintcdn.com/generalreferral/MD4c055a9a3esf1i/images/team-leaders/assign-form.png?fit=max&auto=format&n=MD4c055a9a3esf1i&q=85&s=92a5766e0c03be733abd40600dd380df" alt="The assignment form on a delegated referral, showing who sent it, the agreement terms, and fields for the receiving agent and manager/broker" width="768" height="586" data-path="images/team-leaders/assign-form.png" />
   </Frame>

5. Once you assign it, the referral enters General Referral's normal review and
   signing flow — and your agent is notified it's moving.

**Tracking it:**

* **Needs your assignment** — waiting on you.
* **In progress** — assigned and moving through signatures (you can see who has and
  hasn't signed).
* **Completed / closed** — finished.

**Note:** You'll only see referrals that were *delegated to you* here — not every
referral your members create. If you have questions about a client, contact the
referring agent directly.

**Turning it off:** If you'd rather not receive delegated referrals, toggle
**Accept delegated referrals** off in **Settings**. The "Let my team leader
choose" option disappears for your members; anything already in your queue stays
there for you to finish.
