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Your General Referral membership renews automatically as long as your payment information is current. We handle the process seamlessly so you can focus on building your referral business.

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Automatic Renewal Process

1

Advance Notice

We automatically notify you via email in advance of your renewal date
2

Automatic Charge

Your payment method on file is charged on your renewal date
3

Confirmation

You receive an email with a “PAID” invoice attached
4

Continued Access

Your membership continues uninterrupted with all benefits

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When You’re Charged

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Regular Membership Billing

  • Annual Plans: Charged on your membership anniversary date
  • Biannual Plans: Charged every 2 years on your signup date
  • Advance Notifications: Email reminders sent before each charge

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What You’ll See on Your Statement

When checking your credit card or bank statements, look for:
Statement Description: “GETGR.CO NJRELICENSE”
This charge covers:
  • Your General Referral membership plan
  • Any applicable state licensing fees
  • Processing fees if applicable

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State Compliance Requirements

We comply with all state laws requiring annual reviews or paperwork submissions. This process is typically completed via text or email when required.
As your sponsoring broker, we handle:
  • Required state filings
  • License status maintenance
  • Compliance monitoring
  • Regulatory updates

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Renewal Notifications

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Email Communications

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What to Do

Payment Current

Nothing Required Your renewal processes automatically

Update Needed

Update Payment Method Ensure your card/bank info is current

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Payment Issues

Payment Failure: If there’s an issue with your payment, you’ll be notified by email immediately. Update your payment method promptly to avoid service interruption.

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Common Issues and Solutions

Problem: Card on file has expiredSolution: Update with new expiration date or replacement card through the member portal
Problem: Not enough balance for ACH or debit card paymentSolution: Ensure adequate funds or switch to a different payment method
Problem: Bank blocks automatic payment as suspicious activitySolution: Contact your bank to approve recurring charges from General Referral, then retry payment

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Managing Your Renewal

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Keep Payment Info Current

1

Access Member Portal

Visit app.generalreferral.com/members
2

Update Information

Change credit card, expiration date, or billing address
3

Confirm Changes

Verify updates are saved correctly

Detailed Instructions

Step-by-step payment update guide

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Membership Cancellation

If you need to cancel your membership:
1

Log Into Portal

Access your member portal account
2

Select Cancel

Choose “Cancel My Plan” option
3

Confirmation

Receive automatic confirmation from our system
4

License Release

Request license release via email if needed

Member Portal

Access your member portal to cancel your plan

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Benefits of Auto-Renewal

Your license remains active and you can continue making referrals without any service gaps.
Automatic renewal prevents late fees or penalties that might occur with manual renewals.
We ensure all state requirements and deadlines are met automatically.
Focus on your referral business without worrying about administrative tasks.

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Frequently Asked Questions

Your renewal date is set based on when you joined. Contact support if you have special circumstances requiring a date change.
After multiple failed attempts, your membership may be cancelled automatically. We’ll notify you before this happens and help resolve payment issues.
Unfortunately, we cannot process refunds for unused membership time. Cancellations take effect at the end of your current billing period.
You’ll receive email receipts after each successful payment. You can also access payment history through your member portal.

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Need Assistance?

Update Payment

Change your payment method now

Contact Support

Get help with renewal questions