Automatic Renewal Process
1
Advance Notice
We automatically notify you via email in advance of your renewal date
2
Automatic Charge
Your payment method on file is charged on your renewal date
3
Confirmation
You receive an email with a “PAID” invoice attached
4
Continued Access
Your membership continues uninterrupted with all benefits
When You’re Charged
- Membership Renewals
- State Renewals
Regular Membership Billing
- Annual Plans: Charged on your membership anniversary date
- Biannual Plans: Charged every 2 years on your signup date
- Advance Notifications: Email reminders sent before each charge
What You’ll See on Your Statement
When checking your credit card or bank statements, look for:Statement Description: “GETGR.CO NJRELICENSE”
- Your General Referral membership plan
- Any applicable state licensing fees
- Processing fees if applicable
State Compliance Requirements
Annual Reviews
Annual Reviews
We comply with all state laws requiring annual reviews or paperwork submissions. This process is typically completed via text or email when required.
License Maintenance
License Maintenance
As your sponsoring broker, we handle:
- Required state filings
- License status maintenance
- Compliance monitoring
- Regulatory updates
Renewal Notifications
Email Communications
What to Do
Payment Current
Nothing Required
Your renewal processes automatically
Update Needed
Update Payment Method
Ensure your card/bank info is current
Payment Issues
Common Issues and Solutions
Expired Credit Card
Expired Credit Card
Problem: Card on file has expiredSolution: Update with new expiration date or replacement card through the member portal
Insufficient Funds
Insufficient Funds
Problem: Not enough balance for ACH or debit card paymentSolution: Ensure adequate funds or switch to a different payment method
Bank Security Hold
Bank Security Hold
Problem: Bank blocks automatic payment as suspicious activitySolution: Contact your bank to approve recurring charges from General Referral, then retry payment
Managing Your Renewal
- Update Payment Method
- Change Plans
Keep Payment Info Current
1
Access Member Portal
2
Update Information
Change credit card, expiration date, or billing address
3
Confirm Changes
Verify updates are saved correctly
Detailed Instructions
Step-by-step payment update guide
Membership Cancellation
If you need to cancel your membership:1
Log Into Portal
Access your member portal account
2
Select Cancel
Choose “Cancel My Plan” option
3
Confirmation
Receive automatic confirmation from our system
4
License Release
Request license release via email if needed
Member Portal
Access your member portal to cancel your plan
Benefits of Auto-Renewal
Uninterrupted Service
Uninterrupted Service
Your license remains active and you can continue making referrals without any service gaps.
No Late Fees
No Late Fees
Automatic renewal prevents late fees or penalties that might occur with manual renewals.
Compliance Maintained
Compliance Maintained
We ensure all state requirements and deadlines are met automatically.
Peace of Mind
Peace of Mind
Focus on your referral business without worrying about administrative tasks.
Frequently Asked Questions
Can I change my renewal date?
Can I change my renewal date?
Your renewal date is set based on when you joined. Contact support if you have special circumstances requiring a date change.
What happens if my payment fails multiple times?
What happens if my payment fails multiple times?
After multiple failed attempts, your membership may be cancelled automatically. We’ll notify you before this happens and help resolve payment issues.
Do I get refunds for unused time if I cancel?
Do I get refunds for unused time if I cancel?
Unfortunately, we cannot process refunds for unused membership time. Cancellations take effect at the end of your current billing period.
How do I get receipts for my payments?
How do I get receipts for my payments?
You’ll receive email receipts after each successful payment. You can also access payment history through your member portal.