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Payment Process Overview

1

Transaction Closes

The property sale or purchase is completed by the receiving agent
2

Commission Sent to General Referral

Receiving agent/brokerage sends referral fee to General Referral, LLC
3

Confirmation Email

We email you confirmation that payment has been received
4

Submit Disbursement Form

Complete the online commission disbursement request
5

Direct Deposit

Funds arrive in your account (typically 4 business days)

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How Commission Is Collected

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Settlement Process

Upon closing, the receiving agent or their brokerage will instruct the settlement company to send the commission payment directly to General Referral, LLC, as per NJ licensing law.
Important: All commissions are issued to the brokerage (General Referral), which then disburses funds to agents. This is required by New Jersey regulations.

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Payment Details

  • Make checks payable to: General Referral, LLC
  • Mailing Address: 
    General Referral, LLC
500 Paterson Plank Rd STE 31026
Union City, NJ 07087

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Your Responsibility

As the referral agent, you are responsible for ensuring the funds are properly sent to General Referral.
Pro Tip: If concerned about payment timing, email your referral partner asking for:
  • Date the payment was sent
  • Location it was sent to
  • Confirmation of the amount

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When You Need a W9

If the receiving agent requires a Form W9 to disburse funds:

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Getting Your Money

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Commission Disbursement Process

After Your First Referral:
  1. We’ll email you with payment confirmation
  2. You’ll receive an invite to create a payroll account
  3. Set up your banking details with our payroll provider for direct deposit
  4. Submit your first disbursement request
This setup is only required once for your first referral

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Required Documentation

You must submit a copy of the fully executed General Referral – Referral Agreement with your disbursement form. We do not accept third-party agreements.
Important: Your disbursement form is a request to be paid. Only submit after you’ve been notified that your commission check has arrived at our office.If you submit before the commission arrives, you’ll need to resubmit the form.

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Direct Deposit Timeline

Once General Referral receives and processes your disbursement request:

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Tracking Your Payment

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What to Do While Waiting

  • Check email for General Referral payment confirmations
  • Stay in touch with your referring agent about settlement
  • Track closing dates and timelines

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Common Issues and Solutions

First, contact the receiving brokerage to confirm:
  • Settlement date and status
  • When payment was sent to General Referral
  • Payment method and tracking information
If unable to resolve, contact our support team.
Common reasons and solutions:
  • Missing referral agreement: Attach executed agreement
  • Payment not yet received: Wait for confirmation email
  • Incorrect information: Double-check all form details
  • Verify banking information is correct in payroll system
  • Check for any holds or restrictions on your account
  • Allow full processing time (4+ business days)
  • Contact payroll provider if funds don’t appear

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Payroll Provider Information

We currently use Square Payroll to process payments and issue tax forms.

Square Payroll Login

Access your payroll account

Square Team App

Mobile app for team members

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Tax Information

1099 Forms: All agents who earn income during the calendar year will receive a 1099 tax form through Square Payroll, typically available at the end of January.

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Frequently Asked Questions

From settlement to direct deposit typically takes 2-4 weeks, but depends heavily on how quickly the receiving agent sends payment and you submit your disbursement form.
Contact them immediately to redirect the payment. Provide our correct payment information and have them trace the original payment.
The process moves as quickly as possible once we receive payment. The main variable is how quickly the receiving agent sends payment after settlement.
The agreement might not have been signed by all parties. Contact the receiving agent to ensure they completed the DocuSign process.

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Ready to Submit?

Member Portal

Access your account to submit disbursement requests and track your referrals