Skip to main content
If you’re a New Jersey referral agent and can’t access your Qualifying Questionnaire, it’s likely because you don’t have your PIN.

Where to Find Your PIN

You should have received an email from the New Jersey Real Estate Commission around April 1st with your PIN and instructions for completing your renewal questionnaire online.
If you didn’t receive this email or can’t find it, don’t worry—you can reset your PIN using the steps below.

How to Reset Your PIN

2

Click PIN Reset Link

Look for and click: “Click Here If You Do Not Know Your PIN”
3

Enter Required Information

You’ll need:
  • License reference number
  • Last name (as on license)
  • Date of birth
4

Follow Reset Instructions

Complete the prompts to reset your PIN

Information You’ll Need

Finding Your License Number:
  • Check previous renewal emails
  • Use the NJ license search tool
  • Contact General Referral support if needed

License Search Guide

Step-by-step guide to finding your license number

Still Can’t Access the System?

If resetting your PIN doesn’t work, you’ll need to call the NJ Real Estate Commission directly:

NJ Real Estate Commission

Let them know you’re trying to complete your license renewal and cannot retrieve your PIN.

Important Deadlines

Common Issues and Solutions

Possible Issues:
  • Information doesn’t match license records
  • System maintenance or technical issues
  • Name changes since original licensing
Solution: Call NJ REC directly for assistance
Check These:
  • Ensure you’re using complete license number
  • Verify no extra spaces or characters
  • Try with and without dashes or periods
If Still Issues: Use the license search tool first to verify your exact number
Possible Causes:
  • License may be inactive
  • Recent transfer still processing
  • Database not updated
Action: Contact General Referral support to verify your license status

Prevention for Next Time

Save Your Information: Once you successfully access the system, save your login credentials and PIN in a secure location for future renewals.

Tips for Future Renewals:

  • Save the April 1st PIN email in a dedicated folder
  • Add renewal dates to your calendar
  • Keep license information easily accessible
  • Update contact info if you move or change email

Need Additional Help?